System generated email templates (competition, coupon, link and freeform)

S Support Articles / Using the player + User experience Last updated on Updated  Jul 02, 2020

When viewers have completed their perk claim process, in addition to the success message within the player. A few minutes later they will also be sent a system generated follow up email, which reminds them of their Video Perk.

Whether the Video Perk is a coupon code, competition draw date, unique URL link or freeform instructions, the System generated email will only be sent once.

Vieworks System generated emails are always custom branded to include the marketer's specific brand logo and signed off from the brand directly.

In the examples seen below it is for Starbucks.

Competition email template


Coupon email template


URL link template


Freeform template