General FAQ questions

S Support Articles / FAQ Last updated on Updated  May 04, 2020

Is the tool GDPR compliant?

Yes, to claim the video perk users select opt-in to share their data with your business and agree to receive communication from you. ​​

Who owns the data?

You own your user's data. Vieworks does not use or share any user data. It is held and transferred securely​

Who provides the perk?

You​ are in control of choosing relevant perks for your users. You are also responsible for distributing the perk to the user(s). Vieworks also offers the possibility to select perks and distribution from one of our 1000 partners. ​

Do perks really work?

Rewarding users for their attention is a proven method. Once a user sees your video content and shares their data, the likelihood they become a customer significantly increases. A perk is a great method to get them listening to what you have to offer. ​

​What if I'm not technical?

Don't worry, we built the product so everyone can use its' simple interface. All you need to do is to able to embed videos and share links. 

What exactly do I get when I sign up?

You get access to the platform dashboard which enables you to insert your youtube or Vimeo links and set up a campaign. You can publish the newly generated video embeds on your landing pages or website. Plus share the links in paid ad campaigns or on social to generate traffic. You will also have access to analytics and user data. 

What do I need to get started?

1) You need to have a marketing video you want to have seen. 

2) You need to have a reward or perk to give away. This could be a discount code, competition prize, small reward or free sample.

3) Finally, you need a website or social media channels and some ad budget to promote it. ​

What are the next steps?

Book a 15-min discovery call with one of our Growth Team members to talk about whether it can work for you. 

Are there any long term contracts?

No, we offer a monthly subscription model, You can, however, pay annually to be eligible for a discount.

How many new clients will I get from this?

We don’t give you clients, we give you qualified leads that want to talk to you and are engaged. Your results will be unique to you and your business. If you have a great offer and a proven sales strategy, you will see results. 

​​​Is it hard to set up?

No, it's very easy. In our most popular package, we help you get set-up and comfortable with the platform. ​

Will this integrate into your other CRMs or software?

Yes, of course. It easily integrates into the most common tools you are already using through an easy to use CSV export. Vieworks has heaps of integrations!